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Posts Tagged ‘VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2010’

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2010

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2010

MIDTERM  EXAMINATION

Spring 2010

ENG301- Business Communication (Session – 4)

Question No: 1    ( Marks: 1 )    – Please choose one

 

—–

———–records messages on a computer disk for  retrieval by the receiver.

►  E-mail

►  Teleconferencing

► Voice mail

► Fax

Question No: 2    ( Marks: 1 )    – Please choose one

 

In

buffer paragraph, the point of view of the customer should be:

 

 

►  Supported

► Opposed

► Neglected

► Rejected

Question No: 3    ( Marks: 1 )    – Please choose one

 

Unsolicited letters are written on ADIA plan which is  ——— step approach.

 

 

► five

 

► two

► four

 

► one

Question No: 4    ( Marks: 1 )    – Please choose one

 

 

Memorandum is used to:

 

► Inform someone not related to your company.

 

► Communicate to someone within your own company.

 

► Communicate to other company.

 

► Communicate to the general public

 

Question No: 5    ( Marks: 1 )    – Please choose one

 A

standing committee is one that operates permanently:

 

 

► Month after month

 

► Week after week

► Year after year

► After six months

Question No: 6    ( Marks: 1 )    – Please choose one

 

A

receiver’s attitude towards a message can determine whether it is:

 

► Accepted

►  Rejected

► Accepted or rejected

►  Mixed response

Question No: 7    ( Marks: 1 )    – Please choose one

 

A —

—————-is a cross between interoffice memo and a formal report.

 

► memo report

 

► analytical  memo report

►  informational memorandum report

► feasibility report

Question No: 8    ( Marks: 1 )    – Please choose one

 

 

There are ——————types of Memo Reports.

 

 

► Three

► Two

► Four

► Five

Question No: 9    ( Marks: 1 )    – Please choose one

 

 

There are —————- negotiation strategies.

 

 

► Two

► Three

 

►  Four

► Five

Question No: 10    ( Marks: 1 )    – Please choose one

 

 

While writing and presenting your Thesis or Dissertation, you go through many stages.

First stage is:

 

 

► Preparing the Proposal

► Writing the Research Paper

► Making an outline

►  Thinking about It

Question No: 11    ( Marks: 1 )    – Please choose one

 

 

How many types of pre-employment tests are administered by companies?

 

 

 

 

 

 

 

► Three

► Four

► Two

► Five

Question No: 12    ( Marks: 1 )    – Please choose one

 

A

thesis —————-is a sentence that clearly and concisely indicates the subject of your

paper and the main points you will discuss.

 

 

 

 

► Question

► Statement

► Conclusion

► Quote

 

Question No: 13    ( Marks: 1 )    – Please choose one

 

 

APA stands for:

 

 

► American psychological association

► Australian physician authority

► A psychological analysis

► A philosophical approach

Question No: 14    ( Marks: 1 )    – Please choose one

 

 

Which one of the followings is the most important for a successful message?

 

► Feedback

► Sender

► Message

► Medium

Question No: 15    ( Marks: 1 )    – Please choose one

 

 

They are believable. They have faith in the substance of their message. You trust their

information and their intentions.

Match the above statement with one of the followings:

 

 

 

 

 

 

► Perception

► Credibility

► Control

► Congeniality

Question No: 16    ( Marks: 1 )    – Please choose one

 

 

Clear writing is easy to understand, which two words are required for this purpose?

► Short, easy

►  Simple,short

►  Short, complex

►  Long, complex

Question No: 17    ( Marks: 1 )    – Please choose one

In

letter refusing adjustment, the point of view of a reader should be————-.

 

► opposed

► ignored

► supported

► refused

Question No: 18    ( Marks: 1 )    – Please choose one

 

For

writing a successful resume, which attitude is better to adopt?

 

 

 

► We

Personal pronoun

► You

► He\She

► All third persons

Question No: 19    ( Marks: 1 )    – Please choose one

 

 

There are ————- types of job letters

► two

► three

► four

► five

Question No: 20    ( Marks: 1 )    – Please choose one

 

 

Which tests are designed to check competency or specific abilities of a candidate to

perform a job?

 

 

 

 

 

 

 

► Psychological tests

► Drug tests

► Job skills tests

► General tests

Question No: 21    ( Marks: 2 )

What is bibliography?

 

It is the list of the other books from where references are adopted, and material or other work is

done. It may be at the end of the page or at the end of the book.

Question No: 22    ( Marks: 2 )

 

 

What is pre-employment test?

There are three types of job employment tests Psychological test, drug test and job skill test.

These tests are used commonly for assessing the ability of the candidate for job competency his

skills, ability and attitude towards work.

Question No: 23    ( Marks: 2 )

 

 

Write a note on “abstract” in a thesis paper.

 

An abstract is the explanation that why this paper is important. It is a summary of main ideas. It

also contains implications of the research. The last sentence explains the main theme of the

work. A good abstract is concise, readable, and quantitative. The length should be one to two

paragraphs or approximately 400 words.

 

Question No: 24    ( Marks: 3 )

 

 

How do we write long quotations in a thesis paper?

 

Start the quotation in a new line and almost five spaces should be left from the margin. It should

be in free style. Write the quotation in the new line. Keep maintain double spacing throughout

the document.

Question No: 25    ( Marks: 3 )

 

 

Write a short note on the supplementary parts of a formal report.

There are three supplementary Parts.

Appendixes: The data in this report is relevant to  the report but it is not included in the report

because it may be too lengthy or not directly related to the report. It may include maps, long

quotations and difficult formulas.

Bibliography:  It is the list of the other books from where references are adopted, and material or

other work is done. It may be at the end of the page or at the end of the book

Index: it is a list of names, places and subjects in alphabetical order mentioned in the report.

Question No: 26    ( Marks: 3 )

 

 

Write a note on the question and answer stage during the interview process.

It is the most important part of the interview. In this part interviewer asks questions about your

qualification, personal information and main points written in the resume and try to understand

about you.

Question No: 27    ( Marks: 5 )  Malik Muhammad Naveed

 

Composed By Muhammad Naveed                                      Blueheaven.vu@gmail.com Page 63

 

 

 

How far do you agree that cultural differences provide hindrance to a company in this

atmosphere of globalization?

 

Question No: 28    ( Marks: 5 )

 

 

Write a note on five types of work place power.

1.  Legitimate power is based on the position, role, authority and control over resources of a

person in an organization.

2.  Reward power: it is exerted by someone who has control over resources of the

organization and influence of the person to the behaviours

3.  Expertise power includes the ability, skills and strength over other employees of the

organization.

4.  Consultation power is exerted by the person who accepts advice from others, seeks

information.

5.  Coercive power: is used by persons who use force or authority, emotional or physical.

Question No: 29    ( Marks: 5 )

 

 

Which elements influence the length and format of a report?

 

Preprinted forms should be short normally five or fewer pages and contains routine information.

This format may be used on request by the person authorizing the report.

In Letter writing less than five pages should be considered enough especially when

communicating outsiders. It may include the normal parts of the letter and also may include the

foot notes, tables and headings.

A memo may not more than ten pages. It has headings on the top To, From, Date, and Subject.

Question No: 30    ( Marks: 5 )

 

 

How can visual aids be helpful in an oral presentation?

 

Visual aids make presentation more effective. It can also help the audience to follow the

presentation and make it easy to understand. There are two common types of visual aid that is

overhead transparencies and computer slide shows.

 

 

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2010

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2010

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2010

MIDTERM  EXAMINATION

Spring 2010

ENG301- Business Communication (Session – 4)

Question No: 1    ( Marks: 1 )    – Please choose one

 

 

Number of rooms, beds, adults and children are included in request for————.

 

►  reservation

►  purchase

► goods

►  sale

Question No: 2    ( Marks: 1 )    – Please choose one

 

 

Letters refusing orders call for the indirect plan or the—————- approach.

 

► Sandwich

► Burger

► Neutral

► Negative

 

Question No: 3    ( Marks: 1 )    – Please choose one

 

 

What are the basic divisions of a formal report other than prefatory and supplementary

parts?

 

► Written parts

► Text parts

► Oral parts

►  Added parts

Malik Muhammad Naveed

 

Composed By Muhammad Naveed                                      Blueheaven.vu@gmail.com Page 51

 

Question No: 4    ( Marks: 1 )    – Please choose one

 

 

Unsolicited letters are written on ADIA plan which is  ——— step approach.

 

► five

► two

► four

► one

 

Question No: 5    ( Marks: 1 )    – Please choose one

 

 

Sales letters start with:

 

► An easy and effective way

► An attention-getting device

► Interesting news

► Buffer

 

Question No: 6    ( Marks: 1 )    – Please choose one

 

A

standing committee is one that operates permanently:

 

► Month after month

► Week after week

► Year after year

► After six months

 

Question No: 7    ( Marks: 1 )    – Please choose one

 

—–

————– reports are usually short messages with natural, casual use of language.

 

► Conference

► Periodic

► Informal

► Formal

Question No: 8    ( Marks: 1 )    – Please choose one

 

 

In which communication expressions are not encoded in words?

 

► Non-verbal

► Verbal

► Written

► Verbal and written

Question No: 9    ( Marks: 1 )    – Please choose one

 

In

win-lose strategy, the problems or conflicts are focused and the party is satisfied due to:

 

► Iinitiator

► Both parties

► One party

► Second party

Question No: 10    ( Marks: 1 )    – Please choose one

 

For

writing an effective business message, there are———- planning steps.

 

► seven

► five

► two

► three

Question No: 11    ( Marks: 1 )    – Please choose one

 

 

According to Psychologists, 50 percent of an interview’s decision is made within how

many seconds?

 

► First 30 seconds

► 60 to 90 seconds

► 30 to 60 seconds

► 40 to 50 seconds

Question No: 12    ( Marks: 1 )    – Please choose one

 

A —

————–section of thesis can contain a flow chart which summarizes the way in which

various processes involved in the project fit together.

 

► rationale

► methodology

► discussion

► analysis

Question No: 13    ( Marks: 1 )    – Please choose one

 

—–

———– appears as an appendix at the end of your thesis.

 

► Raw data

► Synopsis

► Preface

► Tables and Figures

 

Question No: 14    ( Marks: 1 )    – Please choose one

 

The

speaker makes a presentation with the help of an outline, note cards, or visual aids in

which method of delivery?

 

► Memorization

► Reading

► Extemporaneous

► Writing

Question No: 15    ( Marks: 1 )    – Please choose one

 

 

Intensity (loud/soft); pitch height (high/low) represent which one of the followings:

 

► Vocal characterizers

► Vocal Qualifiers

► Vocal Segregates

► Vocal barriers

Question No: 16    ( Marks: 1 )    – Please choose one

 

 

Which one is not the optional part of a letter?

► Attention line

► Subject Line

► Enclosure(s)

► Salutation

Question No: 17    ( Marks: 1 )    – Please choose one

 

 

Complaint letter should be called—————-.

► persuasive letter

► claim letter

► inquiry letter

► sales letter

Question No: 18    ( Marks: 1 )    – Please choose one

 

For

writing a successful resume, which attitude is better to adopt?

 

► We

► You

 

► He\She

► All third persons

 

Question No: 19    ( Marks: 1 )    – Please choose one

 

 

Which thing does reveal something about a candidate’s personality and professionalism

during an interview?

 

► Style of talking

► Manners

► Physical appearance

► Eye contact

Question No: 20    ( Marks: 1 )    – Please choose one

 

All

pieces of literature, key journals and books referred to in a research proposal should be

listed at the end of the proposal. It is called—————— section of thesis.

 

► tables and figures

► appendices

► bibliography

► index

Question No: 21    ( Marks: 2 )

 

 

Which approaches, will  you use in resume writing and why?

 

Question No: 22    ( Marks: 2 )

 

 

Name two types of memo reports.

 

 

 

Question No: 23    ( Marks: 2 )

 

 

What is a case study research?

 

Question No: 24    ( Marks: 3 )

 

 

What is the difference between CV and resume?

 

Question No: 25    ( Marks: 3 )

Question No: 26    ( Marks: 3 )

 

 

How do you cite indirect sources?

 

Question No: 27    ( Marks: 5 )

 

 

What are external distractions that obstruct our listening oral communication?

 

Question No: 28    ( Marks: 5 )

 

 

Explain  two different cultural variables of your country?

 

 

 

Question No: 29    ( Marks: 5 )

 

 

Write format of a letter of transmittal with an example.

 

Question No: 30    ( Marks: 5 )

 

 

Provide guidelines for writing application letters

 

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2010

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2010

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2010

MIDTERM  EXAMINATION

Spring 2010

ENG301- Business Communication (Session – 3)

Question No: 1    ( Marks: 1 )    – Please choose one

 

In—

——punctuation, no line of heading or inside address is punctuated.

 

► close punctuation

► open punctuation

► standard Punctuation

► long punctuation

Question No: 2    ( Marks: 1 )    – Please choose one

 

As

good-news plan is similar to direct-request plan, so is persuasive plan to———– plan.

►  good news

►  bad news

► pleasant news

► moderate news

Question No: 3    ( Marks: 1 )    – Please choose one

 

 

Which is a list of source material on a particular subject?

 

 

 

 

 

 

► Bibliography

► Index

► Appendixes

► Glossary

Question No: 4    ( Marks: 1 )    – Please choose one

 

 

What is the more formal way of communication?

 

► Written communication

► Oral communication

►  Non-verbal communication

► Effective communication

 

Question No: 5    ( Marks: 1 )    – Please choose one

—-

———– is a group of people who are appointed to solve a specific problem.

 

 

► A standing committee

► A committee

► A task force

► A help desk

Question No: 6    ( Marks: 1 )    – Please choose one

 

The

purpose of a ————— is to convey essential information in an organized and useful

format.

 

 

► business report

► progress report

► informal report.

►  formal report

Question No: 7    ( Marks: 1 )    – Please choose one

 

An

employment interview is which type of meeting in which both employer and applicant

ask questions and exchange information.

 

 

 

 

 

 

 

► Important

► Formal

► Informal

► Ordinary

Question No: 8    ( Marks: 1 )    – Please choose one

 

 

Which type of interview is less formal and unstructured?

Casual interview

► Situational Interview

► Structured Interview

► Opening-ended interview

► Casual interview

Question No: 9    ( Marks: 1 )    – Please choose one

 

 

There are————- major research perspectives.

 

► Two

► Three

► Four

► Five

Question No: 10    ( Marks: 1 )    – Please choose one

 

A —

————–section of thesis can contain a flow chart which summarizes the way in which

various processes involved in the project fit together.

 

 

► rationale

► methodology

► discussion

► analysis

Question No: 11    ( Marks: 1 )    – Please choose one

 

: —-

—————– are designed to analyze relationships between two or more variables.

► Co relational Studies

► Causal comparative studies

► Descriptive studies

► Group studies

Question No: 12    ( Marks: 1 )    – Please choose one

 

 

Which one is national variable from the followings?

 

 

 

 

 

 

► Time

► Space

► Economics

► Food

Question No: 13    ( Marks: 1 )    – Please choose one

 

 

‘Arrived at the conclusion’ is ——————— expression and ‘Concluded’ is —————-

expression.

►  concise, verbose

► Verbose, concrete

► Concise, simple

► Verbose, concise

Question No: 14    ( Marks: 1 )    – Please choose one

 

 

How many major delivery methods are used for an oral presentation ?

 

 

 

 

 

 

 

 

► Three

► Four

► Two

► Five

Question No: 15    ( Marks: 1 )    – Please choose one

 

In

letter refusing adjustment, the point of view of a reader should be————-.

► opposed

► ignored

► supported

► refused

Question No: 16    ( Marks: 1 )    – Please choose one

 

In

which letter, you need to start by capturing the reader’s attention and interest.

 

► Unsolicited

► Formal

► Informal

► Solicited

Question No: 17    ( Marks: 1 )    – Please choose one

 

 

Clarity is achieved in part through a balance between ……………………………….

 

 

 

 

 

 

 

► Precise and familiar language

► Complex and difficult language

► Easy and simple language

► Rough and tough language

Question No: 18    ( Marks: 1 )    – Please choose one

 

 

Which one of the following is not a step of buffer paragraph technique?

 

► Deductive approach

 

► Explanation

 

► Your no (stated or implied)

 

► A friendly close

 

Question No: 19    ( Marks: 1 )    – Please choose one

 

 

While writing letters refusing adjustments when the buyer is at fault, which of the

following options is not the part of it?

 

► Support your point of view in your buffer paragraph

 

 

► Assure the customer that the request is appreciated and has received individual

consideration.

► Present the explanation before the decision

 

► Be courteous even when answering an angry or a distorted claim

 

 

Question No: 20    ( Marks: 1 )    – Please choose one

 

All

pieces of literature, key journals and books referred to in a research proposal should be

listed at the end of the proposal. It is called—————— section of thesis.

 

 

► tables and figures

 

► appendices

 

► bibliography

 

► index

 

Question No: 21    ( Marks: 2 )

 

 

What is a stress interview?

 

 

 

Question No: 22    ( Marks: 2 )

 

 

Name two types of memo reports.

Question No: 23    ( Marks: 2 )

 

 

What do you understand by MLA and APA formats?

Question No: 24    ( Marks: 3 )

 

 

How do we write long quotations in a thesis paper?

 

 

Question No: 25    ( Marks: 3 )

 

How can you write a good resume?

 

Question No: 26    ( Marks: 3 )

 

You

should consider the audience’s concerns while giving an oral presentation.Discuss.

 

Question No: 27    ( Marks: 5 )

 

 

How far do you agree that internal communication is important for proper running of an

organization?

 

Question No: 28    ( Marks: 5 )

 

 

What is E Q and its importance for a successful job?

 

Question No: 29    ( Marks: 5 )

 

 

Write a note on narrative minutes.

 

Question No: 30    ( Marks: 5 )

 

 

Write a note on five types of work place power.

 

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2010

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