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Posts Tagged ‘VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2006’

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2006

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2006

 

Question No: 1    ( Marks: 1 )    – Please choose one

 

 

——————-is included to remind the reader to check for additional pages of

information.

 

► Copy of notation

►  Enclosure (page=51)

►  Subject line

►  Attention line

Refrence by Admin Binish :

Enclosure (s)

An enclosure or attachment notaion is included  to remind the reader to check for

additional pages of information. The enclosure is typed single or double space

below the refrence initials.

Question No: 2    ( Marks: 1 )    – Please choose one

 

 

Letters, pamphlets, annual reports, interviews are part of —————-

communication.

► external communication (page=7)

► internal communication

► written communication

► verbal communication

Question No: 3    ( Marks: 1 )    – Please choose one

 

 

It describes the condition of a commodity in the market on a certain date for a

specific period.

► Letter report

► A market report(page=137)

► Progress report

► Periodic report

Question No: 1    ( Marks: 1 )    – Please choose one

 

—————-records messages on a computer disk for  retrieval by the receiver.

►  E-mail

►  Teleconferencing

► Voice mail

► Fax

Voice Mail

Voice mail records messages on a computer disk for later retrieval by the receiver.

When an incoming call is not answered, the system responds by telling the caller

how to leave a message or how to reach someone else. Thereceiver of the call can

then either listen to the machine upon returning to the office or access the

message via telephone. This process eliminates the problem of telephone tag,

which can be so frustrating.

http://webcache.googleusercontent.c   om/search?q=cache:lP_EN5uwakwJ:free-

books-online.org/mix-books/business-communication/communicating-through-

technol

Question No: 2    ( Marks: 1 )    – Please choose one

 

 

In buffer paragraph, the point of view of the customer should be:

►  Supported

► Opposed

► Neglected

► Rejected

Support the Reader’s Point of View in Your Buffer Paragraph Since the customer

probably thinks he or she is right, try to make him or her accept the logical

solution. Be sure the customer realizes that you understand the problem and that

you will be fair.

Question No: 3    ( Marks: 1 )    – Please choose one

 

 

Unsolicited letters are written on ADIA plan which is  ——— step approach.

► five        ► two

► four

► one

[page=102] Unsolicited letters are written on ADIA plan which is a four step

approach.

Question No: 4    ( Marks: 1 )    – Please choose one

 

 

Memorandum is used to:

► Inform someone not related to your company.

► Communicate to someone within your own company.(page=108)

► Communicate to other company.

► Communicate to the general public

Memos are

used to communicate with other employees, may be located – whether in the

same office, in the same

building, or in a branch office many miles away.

Question No: 5    ( Marks: 1 )    – Please choose one

 

 

A standing committee is one that operates permanently:

► Month after month

► Week after week

► Year after year (page112)

► After six months

A standing

committee is one that operates permanently year after year, although its

members may change.

Question No: 6    ( Marks: 1 )    – Please choose one

 

 

A receiver’s attitude towards a message can determine whether it is:

► Accepted

►  Rejected

► Accepted or rejected (Page=14)

►  Mixed response

A receiver’s attitude towards a message can determine whether it is accepted or

rejected.Question No: 7    ( Marks: 1 )    – Please choose one

 

 

A ——————is a cross between interoffice memo and a formal report.

► memo report (page=120)

► analytical  memo report

►  informational memorandum report

► feasibility report

A memo report is a cross between interoffice memo and a formal report

Question No: 8    ( Marks: 1 )    – Please choose one

 

 

There are ——————types of Memo Reports.

► Three

► Two (page=120)

► Four

► Five

Two types of Memo Reports

1. Informational Memorandum Reports

2. Analytical memo Reports

Question No: 9    ( Marks: 1 )    – Please choose one

 

 

There are —————- negotiation strategies.

► Two

► Three

►  Four (Page=168)

► Five

Negotiation Strategies

Although negotiation has a specific purpose – to reach agreement – it does not

always achieve this aim.

Before attempting to negotiate, consider the differences between the following

four strategies.

1. Win-win strategy

2. Win-lose strategy

3. Lose-win strategy

4. Lose-Lose strategy

Question No: 10    ( Marks: 1 )    – Please choose one

 

While writing and presenting your Thesis or Dissertation, you go through many

stages. First stage is:

► Preparing the Proposal

► Writing the Research Paper

► Making an outline

►  Thinking about It

Question No: 11    ( Marks: 1 )    – Please choose one

 

 

How many types of pre-employment tests are administered by companies?

► Three(page=157)

► Four

► Two

► Five

Pre-employment Test

Three types of pre-employment tests frequently administered by companies are

job skills tests,

psychological tests, and drug tests. Job-skills tests, the most common type, are

designed to access

competency or specific abilities needed to perform a job.

Sales letters start with:

 

► An easy and effective way

►       An attention-getting device

►       Interesting news

► Buffer

Sales letters start with an attention-getting device. Professionals use some

common techniques to attract

audience attention.(page=103)

 

————– is the process of drafting your message.

► Composing

► Editing

► Revising

► ReviewingEditing & proofreading you Messages

Editing means revising your message that is still in rough draft. It not only

involves correcting spelling,

grammar, punctuation and similar errors but also means much more(page=47)

 

 

An applicant should show interest in the job during the which stage?

► Screening stage

► Selection stage

► Final stage

► First stage

Best approach during the selection stage is to show interest in the job, relate

your skills and experience to

the organization’s needs, listen attentively, ask insightful question, and display

enthusiasms.(page=154)

The four basic purposes for giving a presentation are to inform, to persuade, to

motivate, and which thing is missing?

► To entertain

► To instruct

► To have a good interaction

► To talk to others

The four basic purposes for giving a presentation are to inform, to persuade, to

motivate, and to entertain.(page=160)

 

Which one of the followings is the most important for a successful message?

► Feedback

► Sender

► Message

► Medium

Feedback allows the sender to determine whether the message has been

received and understood.

 

Question No: 12    ( Marks: 1 )    – Please choose one

 

 

A thesis —————-is a sentence that clearly and concisely indicates the subject

of your paper and the main points you will discuss.       ► Question

► Statement(page=179)

► Conclusion

► Quote

In short a thesis statement is what you’ll PROVE,

it is the ARGUMENT. If is the SCOPE, it is the MAIN IDEA and the PURPOSE of

your paper and that

you intend to develop, prove, defend or explore with evidence and therefore has

an argumentative or

informational edge and must not state the obvious.

Question No: 13    ( Marks: 1 )    – Please choose one

 

 

APA stands for:

► American psychological association(page=189)

► Australian physician authority

► A psychological analysis

► A philosophical approach

ii) APA American psychological association a parenthetical citation system source

name and publication

system and sometimes page ref

Question No: 14    ( Marks: 1 )    – Please choose one

 

 

Which one of the followings is the most important for a successful message?

► Feedback

► Sender

► Message

► Medium

Feedback allows the sender to determine whether the message has been

received and understood.

Question No: 15    ( Marks: 1 )    – Please choose one

 

 

They are believable. They have faith in the substance of their message. You trust

their information and their intentions.

Match the above statement with one of the followings:       ► Perception

► Credibility(page=20)

► Control

► Congeniality

. Credibility: They are believable. They have faith in the substance of their

message. You trust their

information and their intentions.

Control: They shape your response. Depending on their purpose, they can make

you laugh or cry, calm

down, change your mind or take action.

Question No: 16    ( Marks: 1 )    – Please choose one

 

 

Clear writing is easy to understand, which two words are required for this

purpose?

► Short, easy(page=24)

►  Simple,short

►  Short, complex

►  Long, complex

Clear writing is

easy to understand. It requires short and easy words.

Question No: 17    ( Marks: 1 )    – Please choose one

 

 

In letter refusing adjustment, the point of view of a reader should be————-.

► opposed

► ignored

► supported(page=89)

► refused

7. Ask the reader to propose fair adjustment, if appropriate.

Question No: 18    ( Marks: 1 )    – Please choose one

 

 

For writing a successful resume, which attitude is better to adopt?

► We

Personal pronoun

► You (page=145)

► He\She

► All third persons

Revise your Resume

The keys to writing a successful resume adopt the “you” attitude and focus on

your audience. Think aboutwhat the prospective employer’s need, and then tailor your resume accordingly

Question No: 19    ( Marks: 1 )    – Please choose one

 

 

There are ————- types of job letters

► two (page=149)

► three

► four

► five

Two Types of Job Letters

Question No: 20    ( Marks: 1 )    – Please choose one

 

 

Which tests are designed to check competency or specific abilities of a candidate

to perform a job?

► Psychological tests

► Drug tests

► Job skills tests(page=157)

► General tests

Three types of pre-employment tests frequently administered by companies are

job skills tests,

psychological tests, and drug tests. Job-skills tests, the most common type, are

designed to access

competency or specific abilities needed to perform a job.

VU ENG301 Business Communication English MIDTERM Solved/Unsolved Papers Spring 2006

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