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Posts Tagged ‘VU ENG201 Business & Technical Communication MIDTERM Solved/Unsolved Papers Spring 2009’

VU ENG201 Business & Technical Communication MIDTERM Solved/Unsolved Papers Spring 2009

VU ENG201 Business & Technical Communication MIDTERM Solved/Unsolved Papers Spring 2009

 

ENG201 (Business & Technical Communication)

 

Question No: 91 ( Marks: 1 ) – Please choose one

How the credibility of the communicator can be systematically analyzed?

► Through written communication

► Through communication probe

► Through oral communication

► Through non verbal communication

 

Question No: 92 ( Marks: 1 ) – Please choose one

What is meant by the term ‘Connotative’?

► It refers to the literal meaning of words.

► It refers to the associations that are connected to a certain word.

► It refers to general meaning of words.

► It refers to cognitive meaning of words.

 

Question No: 93( Marks: 1 ) – Please choose one

In which of the following message categories would you place sales and marketing

messages?

► Persuasive

► Positive

► Negative

► Routine

 

Question No: 94 ( Marks: 1 ) – Please choose one

Which plan or model is mostly used in business messages?

► The logical plan or its variation

► The emotional appeal or its variation

► The AIDA model or its variation

► All of the above

 

Question No: 95 ( Marks: 1 ) – Please choose one

What can be considered as the heart of a report?

► A variety of components

► Introduction, body, and a close

► Only the body of the report

► The introduction of a report

 

Question No: 96 ( Marks: 1 ) – Please choose one

When you are writing a routine message, what kind of approach will be used?

► The direct approach

► The indirect approach

► The long approach

► None of the above

 

Question No: 97 ( Marks: 1 ) – Please choose one

Which of the following you should avoid when writing a claim letter?

► Direct request

► Professional tone

► A complaining tone

► Specific details

 

Question No: 98 ( Marks: 1 ) – Please choose one

A letter or report to a customer from an employer belongs to which kind of

communication?

► official communication

► officer communication

► administrator communication

► manager communication

 

Question No: 99 ( Marks: 1 ) – Please choose one

Which of the following aims at gathering specific information?

► Letter of claim

► Letter of request

► Letter of inquiry

► Letter of information

 

Question No: 100 ( Marks: 1 ) – Please choose one

Which of the following is best when you want immediate feedback?

► Oral medium

► Written medium

► Electronic medium

► All of the above

 

Question No: 101 ( Marks: 1 ) – Please choose one

Which phrase is correct?

► When were you born?

► When you are born?

► When are you born?

► When you born?

 

Question No: 102 ( Marks: 1 ) – Please choose one

Which is farthest in the past?

► couple of days

► last week

► a day before yesterday

► a month ago

 

Question No: 103 ( Marks: 1 ) – Please choose one

Which of the followings are included in Functional words?

► Conjunctions, prepositions, nouns, pronouns

► Conjunctions, prepositions, articles, pronouns

► Conjunctions, prepositions, articles, adjectives

► Conjunctions, interjections, articles, pronouns

 

Question No: 104 ( Marks: 1 ) – Please choose one

Which of the following is achieved through a balance between precise language and

familiar language?

► Clarity

► Correctness

► Concreteness

► Conciseness

 

Question No: 105 ( Marks: 1 ) – Please choose one

Letters are usually just one page and consist of three sections —————

► Salutation, subject matter, references

► Front matter, summary, conclusion

► Body, references, end matter

► Front matter, body, end matter

 

Question No: 106 ( Marks: 1 ) – Please choose one

Which of the following should be essentially considered during speeches and

presentations?

► Dress

► Time

► Appearance

► Microphone

 

Question No: 107 ( Marks: 1 ) – Please choose one

Which of the followings use Salutations?

► Memorandums

► Letters

► Informal speech

► Proposals

 

Question No: 108 ( Marks: 1 ) – Please choose one

What strategies should be opted for writing to Technicians?

► Keep introductions and background information brief

► Make information accessible

► Provide short definitions or explanations of any unfamiliar term

► All of the above

 

Question No: 109 ( Marks: 1 ) – Please choose one

Claim letter is also called:

► Transmittal letter

► Credit refusing letter

► Adjustment letter

► Complaint letter

 

Question No: 110 ( Marks: 1 ) – Please choose one

While writing persuasive messages which four things should be kept in mind about

your audience?

► Main idea, consideration, needs and appeals, logic

► Semantics, emotion and logics, clarity, consideration

► Needs and appeals, emotion and logic, credibility, semantics

► Credibility, logics, main idea, emotion

 

Question No: 111 ( Marks: 1 ) – Please choose one

Which of the following can be defined as follows

“It is not merely politeness with mechanical insertion of ‘please’ and ‘thank you’, rather it is politeness that grows out of respect and concern for others.”

► Clarity

► Courtesy

► Consideration

► Credibility

 

Question No: 112 ( Marks: 1 ) – Please choose one

What is meant by the term ‘Denotative’?

► It refers to the literal meaning of a word.

► It refers to the surface meaning of the word.

► It refers to cognitive meaning of words.

► It refers simple meaning of words.

 

Question No: 113 ( Marks: 1 ) – Please choose one

Where can we apply seven C’s?

► To Non verbal communication

► To Oral communication

► To Written communication

► To written and oral communication

 

Question No: 114 ( Marks: 1 ) – Please choose one

How the credibility of the communicator can be systematically analyzed?

► Through written communication

 Through communication probe

► Through oral communication

► Through non verbal communication

 

Question No: 115 ( Marks: 1 ) – Please choose one

While writing persuasive messages which four things should be kept in mind about

your audience?

► Main idea, consideration, needs and appeals, logic

► Semantics, emotion and logics, clarity, consideration

► Needs and appeals, emotion and logic, credibility, semantics

► Credibility, logics, main idea, emotion

 

Question No: 116 ( Marks: 1 ) – Please choose one

Which type of letter not only conveys information, but also establishes a contractual relationship between you and the organization or person offering you the position?

► Job application letter

► Acceptance letter

► Inquiry letter

► Transmittaltter

 

Question No: 117 ( Marks: 1 ) – Please choose one

Why do Experts read technical and scientific documents?

► To maintain and expand their own general expertise

► To obtain specific answers to their own research and writing

► To evaluate a document’s technical or scientific content.

► All of the above

 

Question No: 118 ( Marks: 1 ) – Please choose one

What is the emphasis of a Functional resume?

► Place the name and professional objectives at the top

► Provide functions and tasks the applicant can perform

► Put the most important information first

► Make your name and professional achievements prominent

 

Question No: 119 ( Marks: 1 ) – Please choose one

Which of the following suggests ‘Implication of a word or a suggestion separate

from the usual definition’?

► Denotation

► Connotation

► Implementation

► Abstraction

 

Question No: 120 ( Marks: 1 ) – Please choose one

Which of the following is used as brief, informal reports within an organization?

► Letter

► Memo

► Proposal

► Report

 

Question No: 121 ( Marks: 1 ) – Please choose one

Which of the following is the primary vehicle for communication within an

organization?

► Letter

► Report

► Memorandum

► Proposal

 

Question No: 122 ( Marks: 1 ) – Please choose one

Which phrase is correct?

► When were you born?

►When you are born?

► When are you born?

► When you born?

 

Question No: 123 ( Marks: 1 ) – Please choose one

Which of the following is best when you don’t need immediate feedback, but

you do need speed?

► Written massage

► Electronic message

► Oral massage

► informal massage

 

Question No: 124 ( Marks: 1 ) – Please choose one

Which of the following suggests the following statement?

“First group the ideas and then put them in sequence.”

► Revising a message

► Editing a message

 Organizing a message

► Planning a message

 

Question No: 125 ( Marks: 1 ) – Please choose one

Which of the followings are usually more vivid than long ones and improve the

readability of a document?

► Short words

► Content words

► Structure words

► Practical words

 

Question No: 126 ( Marks: 1 ) – Please choose one

Which format should be used if the document will be sent to outside individuals?

► Letter

► Memorandum

► Manuscript

 

Question No: 127 ( Marks: 1 ) – Please choose one

Which of the following can be defined as “the words one chooses to state one’s

message, say much more than their dictionary definitions”.

► Semantics

► Phonetics

► Synonyms

► Phonemes

 

Question No: 128 ( Marks: 1 ) – Please choose one

Which question is used to ask about residential status?

► What’s your address?

► Where are you from?

► Where do you belong to?

► Please sign here.

 

Question No: 129 ( Marks: 1 ) – Please choose one

How can you make the following statement Concise?

‘There are only four rules of our company and every employee is bound to follow

these rules.’

► Four rules must be observed.

► There are four rules that must be observed.

► You must follow the rules.

► Follow the rules.

 

Question No: 130 ( Marks: 1 ) – Please choose one

Which of the following is promoted by simple, direct language?

► Structural clarity

► Stylistic clarity

► Contextual clarity

► Textual clarity

 

Question No: 131 ( Marks: 1 ) – Please choose one

Which of the following is used as brief, informal reports within an organization?

► Letter

► Memo

► Proposal

► Report

 

Question No: 132 ( Marks: 1 ) – Please choose one

Select the statement about the communication process that is NOT true.

► Communication takes many forms-oral, written and computer.

► Communication is vital to every part of business.

► Your performance in business will not be judged by your communication ability.

► Performance is judged by communication ability.

 

Question No: 133 ( Marks: 1 ) – Please choose one

Biased language that might offend the audience is based on —————

► Cultural bias, gender bias

► Cultural bias, nationality bias

► Unity bias, nationality bias

► None of them

 

Question No: 134 ( Marks: 1 ) – Please choose one

Why important observations, suggestions, or objections should be written?

► To persuade the reader

► To create permanent records

► To make communication more effective

► To establish credibility

 

Question No: 135 ( Marks: 1 ) – Please choose one

Which Three types of readers usually exist?

► Phantom Readers, Future Readers, Complicated Readers

► Future Readers, Complex Readers, Complicated Readers

► Future Readers, Complex Readers, Technical Readers

► Phantom Readers, Future Readers, Complex Readers

 

Question No: 136 ( Marks: 1 ) – Please choose one

To whom usually good will letters are written?

► Customer

► Manager

► Director

► Chairman

 

Question No: 137 ( Marks: 1 ) – Please choose one

If your message is specific, definite and vivid; which of the following principle has

been applied?

► Completeness

► Correctness

► Conciseness

► Concreteness

 

Question No: 138( Marks: 1 ) – Please choose one

Which guideline should be followed to ensure Courtesy?

► Be sincerely tactful, thoughtful and appreciative

► Use expressions that show respect

► Omit irritating expressions

► All of the above

 

Question No: 139 ( Marks: 1 ) – Please choose one

Which of the following factors enables you to evaluate the effectiveness of your message?

► Feedback

► Encoding

► Transmission

► Decoding

 

Question No: 140 ( Marks: 1 ) – Please choose one

Which of the following can make a meeting unsuccessful?

► Deciding on purpose before the meeting

► Selecting participants for the meeting

► Holding a meeting when a memo or other business message would have done the job

► All of the above

VU ENG201 Business & Technical Communication MIDTERM Solved/Unsolved Papers Spring 2009

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